TechSpert Service

Support to get the most out of your technology

Technology can open up new ways to stay in touch, shop online, get around and enjoy your favourite activities. But if you’re not sure where to start, OpenSight’s TechSpert service is here to help. Our TechSpert service supports people with sight loss or dual sensory loss to build confidence using digital devices. Our team offer friendly, one-to-one and group support. We’ll match you with someone based on your needs and their experience, so the support feels personal and practical.

How we can help?

Our team can support you with:

  • Setting up and using smartphones, tablets or laptops
  • Turning on and adjusting accessibility settings
  • Learning how to use video calling to stay in touch with family and friends
  • Downloading apps that help with navigation, reading or daily tasks
  • Using electronic aids that can make everyday life easier

 

Whether you’re just getting started or want to build your digital skills further, we’ll take it at your pace.

Guides to help you get started

Support doesn’t stop at sessions – explore these clear, beginner-friendly guides any time:

Easy-to-follow iOS/ Apple guides to help you set up your iPhone or iPad, switch on accessibility features, use helpful apps, and build confidence at your pace.

Android

Practical Android guides to help you set up your device, explore accessibility tools, and find useful apps to make everyday tasks simpler – all explained clearly, one step at a time.

VI Devices

Guides for specialist vision-friendly devices such as Synapptic, explained plainly to help you personalise your device, learn essential features, and use supportive apps with confidence.

Alexa devices close up

Smart Home

Clear, practical guides to help you set up and use smart-home tech – from voice assistants and accessible controls to everyday automations that make home life simpler and more connected.

Be My Eyes Close Up

Apps

Simple, no-nonsense guides to help you explore smart-home tech and everyday apps – including voice assistants, accessible controls, and helpful tools for getting around, reading, and staying connected.

Close-up of a laptop screen showing the Windows 11 logo and blue abstract background.

Computer

Easy-to-follow guides, including how to use accessibility features in Windows, to help you adjust your computer to suit your vision and your everyday needs. 

I am approaching 89 and apart from my lack of vision, my general health is poor, but my modified PC allows me to stay connected with friends and family. I mention this as, very recently, wonderful IT specialists at Opensight gave me instructions on how to enlarge the address books and their fonts on my PC so that emails now reach the intended addressees! I mention this as Opensight is not merely there to help you at the start of your new journey, but it remains with you when you have needs along the way.

Tony Parsons, Service User

Get Involved

We’re also looking for new Volunteer Tech Champions to join the team.

To offer patient, friendly IT support to vision-impaired clients, helping them feel confident using technology in everyday life – and enabling greater independence along the way.

Support may take place remotely, in local community settings, at home, or through home visits. Volunteers help people get the most from accessible devices, software, and digital tools, playing an important role in reducing digital exclusion across Hampshire.

A tech background is helpful, but not essential. What matters most is a willingness to support others, learn new things, and take a patient, person-centred approach.

If you’re curious about technology, or simply want to help someone stay connected, find their way, or use their device with ease, you’ll fit right in. Guidance, training, and ongoing support are provided every step of the way by the brilliant team at OpenSight.

Together, we’re closing the digital gap – one calm click at a time.

Request Support 

Want to chat to a member of our team about the support we can offer? Please fill out the form below: 

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